1. Your Privacy: Overview
2. Collection of Your Information
You can access some areas of the Website without submitting any personally identifiable information. Real Home collects personally identifiable information only if you choose to complete any online forms to contact us, complete a profile, post content, provide design/product feedback or to request information or assistance through the Website. The personally identifiable information that Real Home collects through these portions of the Website may include your name, username, password, email address, address and telephone number and any other personally identifiable information that you choose to include in your profile or in your submissions to us. You represent and warrant that you have the right and authority to provide any information provided by you. Real Home may also collect certain non-personally identifiable information in connection with the operation of the Website, including IP addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the Website. Such information is maintained by Real Home or service providers acting on behalf of Real Home. Other users of the Website may be able to view your information.
3. Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Real Home uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Website. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Website may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by Real Home, please contact us at:
4. Use of Your Personally Identifiable Information
Upon our collection of your personally identifiable information, Real Home may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:
To provide any requested information, products or Services;
To troubleshoot problems with the Website and/or Services;
To customize your experience on the Website and/or Services;
To contact you with more information about Real Home and its products.
Personal identifiable information collected on the Website may be stored and processed in the United States, Canada or abroad.
5. Disclosure of Your Information
We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including support services, website services, delivering promotional materials, answering customer questions about our services and new services. Real Home will only provide those third-party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that is involved Real Home in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Real Home assets, your personal information may be transferred to the other party in such transaction.
Real Home reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, Real Home reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of Real Home, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the Real Home’s products and/or the Website and/or Services.
7. Website Analytics
8. No Spyware or Adware
We do not install any spyware or adware in connection with our Website or distribute any commercial message or authorize any third-party to distribute any commercial message, by means of spyware or adware. “Spyware” or “adware” is any software which has been downloaded to or installed on an Internet user’s computer or device, without the user’s actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine or device, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.
9. Your California Privacy Rights
10. Retention of Your Personally Identifiable Information
The personally identifiable information that you provide will be stored and maintained by Real Home until you instruct us otherwise, or, in Real Home’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.
11. Children’s Privacy
Real Home recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Website is not intended for children under the age of 15. Real Home does not target its Website to children under 15. Real Home does not knowingly collect personally identifiable information from children under the age of 15.
12. Choice and Opt-Out Preferences
Real Home does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e-mail communications from Real Home (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Real Home. If, at any time, you prefer not to receive any other form of communication from Real Home, you will have the ability to unsubscribe from such communications by contacting us at
13. Access and Accuracy
15. Questions or Comments