HELP CENTER
We are here to help you
MISSING PARTS
Are you missing a part or need a replacement part? We truly apologize for the inconvenience you have experienced. We want to help in every way possible, so please contact us below and we will have what you need sent to you as quick as possible. Please provide us with as much information as possible. Where did you make your purchase? What is the product model/style number? What is the part number? How many parts do you need? Email us at customerservice@rhi-corp.com
ASSEMBLY INSTRUCTION SHEETS
Lose your product instruction sheet? Need help assembling your product? We are here to help! Please contact us, we can email or mail you one right away. Please provide us with as much information as possible. Where did you make your purchase? What is the product model/style number? Email us at customerservice@rhi-corp.com
PRODUCT WARRANTY
Real Home Innovations, Inc. warrants its products will be free from defects in materials and workmanship when used for normal personal or household use, except as provided below. Real Home Innovations, at its option, may offer a comparable product or offer a replacement part or request that the item be returned to the place of purchase. This warranty does not apply to damage caused by negligence, misuse, excessive use, improper cleaning, improper assembly, or any circumstance not directly attributable to manufacturing defects. Proof of purchase is required in the form of a receipt (copy or original) to validate warranty. Real Home Innovations, provides this limited 1 year warranty in lieu of all other warranties either express or implied. In no event shall Real Home Innovations, its affiliates, or subsidiaries be responsible for consequential or incidental damages arising out of a claim of defective product. Some states or provinces do not allow some exclusions or limitations, so the above statement may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary by state or province.